The AI in Business Podcast
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The AI in Business Podcast
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use...
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1132 epizod
Building Predictive Safety Systems in Energy Operations - with Patricio Rivera of Oxy
Energy organizations have made progress in safety, but most still rely on backward‑looking investigations rather than systems that anticipate when ris...
Fixing the Pilot‑to‑Production Gap in Enterprise AI - with Lawrence Whittle of HTEC Group
AI enthusiasm has outpaced enterprise readiness, leaving many organizations stuck with pilots that work in the lab but fail to deliver meaningful valu...
From Experimentation to Clinical-grade AI in Healthcare - with Alex Tyrrell of Wolters Kluwer
Agentic AI is running into a hard limit: most enterprise systems, security layers, and operational backends aren't yet built to support automated exec...
Capturing Tribal Knowledge to Solve the Manufacturing Skills Gap - with Sebastian Dykas of Smith+Nephew
A widening gap between retiring experts, manual craftsmanship, and limited process visibility is making it increasingly difficult for manufacturers to...
How Digital Transformation Shortens the Path to Clinical Trials - with Dr. Gopalendu Pal of Target
Volatility is exposing the limits of traditional scenario planning, where siloed KPIs and thin operational margins prevent enterprises from seeing how...
Operationalizing Real-Time Voice Intelligence for FinServ and CX - with Ken Morino of Modulate
Voice-based fraud has moved from a fringe security concern to a primary operational risk for financial institutions and enterprise contact centers, an...
Building Trustworthy AI for Enterprise Workflows - with Amar Akshat of PaySafe
The consistency gap in enterprise AI represents a critical failure point where unpredictable system behavior outside of controlled demos threatens to...
Scaling Regulated Data Workflows Without Lock‑In - with Juan Orlandini of Insight
Legacy financial systems often trap organizations in "data swamps" where AI is mistakenly treated as a magic fix for fundamentally broken manual archi...
Breaking Bottlenecks in Life Sciences R&D with AI Innovation - with Aziz Nazha of Incyte Pharmaceuticals
R&D teams are starting to advance AI capabilities faster than they can translate them into measurable business value, creating mounting friction betwe...
Scaling Customer Experience with Operationalized Agentic AI - with Shezan Kazi of Dialpad
A recurring challenge for leaders is that the use cases they expect to automate rarely match what customers actually struggle with once large‑scale co...
Turning Computer Vision Into Real‑World Value at Enterprise Scale – with Joseph Nelson of Roboflow
A major shift is underway as enterprises move from lab‑ready computer vision to the far more complex reality of deploying visual intelligence across m...
Making Workforce Training Affordable with Tiered Storage - with Aaron Demory of Fearlus
Today's guest is Aaron Demory, Senior Partner at Fearlus and Chief of Information Technology and Security at the FDIC. Fearlus is a strategic governan...
Connecting Forecasting and Warehouse Decisions at Scale - with Jerod Hamilton of Tyson Foods
Operational complexity in modern distribution centers is accelerating faster than most organizations can adapt, leaving leaders with fragmented data,...
Decentralized Trials That Scale Globally Without Compliance Risks - with Emma Vitalini of Amgen
Today's guest is Emma Vitalini, Head of Global Digital Health Technology Innovation at Amgen. Amgen is a global biotechnology company focused on disco...
Solving the Expertise Gap with AI in Manufacturing - with Antoine Bisson of Poka
Aging expertise, paper‑based instructions, and inconsistent onboarding are creating a widening execution gap on the factory floor as experienced worke...
How Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider
Tax processes remain constrained by document-based workflows that limit data accessibility, speed, and cross-system integration. In this episode, Neal...
Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE
The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and...
Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie
Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack...
What Global Tariff Uncertainty Means for Supply Chain Leaders - with Edmund Zagorin of Arkestro and Michael Shin of Trinity Rail Industries
Supply chains are being pushed to move faster while geopolitical volatility makes traditional planning cycles increasingly fragile for global enterpri...
Managing Third-Party Risk at Scale Without Drowning in Surveys - with Carey Smith
The collapse of traditional, static survey models at scale creates a systemic visibility gap that transforms multi-tier supply chain dependencies into...
Why Enterprise AI Fails Without a Context Engine - with Eran Yahav of Tabnine
Enterprises are facing an 80% failure rate for AI agents in complex tasks because these systems lack the deep understanding required to navigate estab...
From AI Experiments to Enterprise Value Driving Real Business ROI - with Dan Diasio of EY
AI adoption is forcing a shift from automating yesterday's processes to redesigning the enterprise for differentiation and growth. In this episode, Da...
Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate
The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface onl...
From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco
A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share conte...
Why Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti
Financial institutions are finding that the primary bottleneck to AI adoption isn't the technology itself, but the inability to govern sensitive data...
How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops
A decade of stalled industrial AI efforts has given way to a new phase where agentic systems can finally handle complex, variable operational tasks wi...
How Walmart Is Reengineering AI Delivery Speed - with David Glick of Walmart
Enterprise AI is outpacing the operating models built to support it, forcing leaders to reconcile rapid iteration with safety, governance, and real‑wo...
Why Supply Chain Design Becomes the Differentiator as AI Automates Planning - with Don Hicks of Optilogic
The traditional focus on supply chain efficiency has created brittle networks that break under modern volatility and shifting global trade consensus....
Turning Market Shifts into Field Action for Medtech Commercial Teams - with Mike Monovoukas & Alex Wakefield of AcuityMD
The reliance on historical data and manual CRM entry has created a significant gap between internal strategy and the real-time signals driving today's...
Why Manual K-1 Workflows Are Breaking Under Modern Tax Complexity - with Ken Powell of K1x
In today's episode sponsored by K1x, the accounting sector faces a critical inflection point as a deficit of 300,000 professionals intersects with esc...
Building a Virtuous Cycle of Analytics in Global Enterprises - with Barry McCardel of Hex
Enterprise data estates often optimize for platform expansion over decision velocity, producing reporting layers that signal activity but fail to acce...
AI Use Cases, Deployment, and Measuring Real-World ROI - with Ylan Kazi of Blue Cross Blue Shield of North Dakota
Today's guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota. With deep experience leading enterprise AI strategy i...
Operationalizing Customer Service at Scale with Outcome-Driven Agentic AI - with Craig Walker of Dialpad
Customer service leaders face rising pressure to resolve more interactions faster, while maintaining high-quality experiences — and many legacy system...
Pricing Changes in Small Commercial Without Governance Debt - with Barbara Stacer of Utica National Insurance Group
The critical bottleneck in small commercial pricing is no longer the actuarial model itself, but the operational friction and administrative stagnatio...
Funding Agentic AI in HR Without Losing Control - with Carey Smith of Blue Cross and Blue Shield
Today's guest is Carey Smith, Former President and CIO of XcelerateHealth and Chief Technology Innovation Officer (CTIO) of Blue Cross and Blue Shield...
Rethinking Pharma Commercial Targeting with AI - with Philip Poulidis of ODAIA
Commercial life‑sciences teams are facing a widening gap between strong brand strategy and fragmented real‑world execution, driven by misaligned workf...
How AI Is Reshaping Shutdown and Turnaround Operations - with Raghu Ahobilam of NOV
Today's guest is Raghu Ahobilam, Global Director of Inventory and Assets at NOV. Raghu brings global leadership experience across inventory management...
Trusted AI Architectures for Risk and Compliance Leaders - with Dean Alms & Eric Hensley of Aravo
Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuou...
AI for Better Customer Connections in CX - with Joe Atamian of Comcast
Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at...
Turning Real World Data into Safer Outcomes for Fleets and Physical Operations - with Hemant Banavar of Motive
Today's guest is Hemant Banavar, Chief Product Officer at Motive. Hemant leads product strategy for AI-driven systems that bring real-time visibility...